Cancellation, Exchange & Return

Please note we accept requests for Cancellation / Return of product within 10 days of delivery of the product.

What Should I do to CANCEL my Order?

You can cancel your order any time before the shipping of your product. You can write to us at beyonduniforms100@gmail.com call us or you cancel your order from My Orders before shipment.

We take 1-2 business days to cancel your order and initiate refund if applicable. You will be intimated by email /SMS once the cancellation is complete.

How do I will get the refund?

If you cancel before your order has been shipped you will get your money back within 3-7 working days. If you cancel after your order has been delivered, you will get your money back 3-7 days after we receive back the cancelled products in our warehouse. The refund amount will be credited in the same account as you had made the payment from. Refunds can also be credited in your account with All School Uniform which you can use to purchase any other product from www.beyonduniforms.in

How do I will get the refund in case of COD?

In the case of COD payments are refunded thru NEFT. You have to provide us with the Bank Name / Branch Name / IFSC Code. Payment will be refunded in 3-5 days after we receive back the goods.

How to return goods if the case of Cancellation?

Please follow the instructions in the cancellation email. You have to send the products in original packing with the invoice or order details. If you paid thru COD please provide your bank account details asap. NOTE:- We do NOT process any refunds in the form of Cash/ cheque or demand draft. COD payments are refunded only thru NEFT.

How if I want to exchange the product?

If it before shipment
Before Shipment

Then go to my orders and Cancel the previous order. Then select the new product and fill up details. Cancelled ordered payment will be reflected in your account. You can use this amount to make the payment of new order.

After Shipment
After shipment

Cancel the previous order. Create a fresh order for a new product. After shipment payment will be reflected in your account once we received the goods in our warehouse.

Do I have to return any free product offered an original product?

Yes, you have to return the freebies in original condition with tag.

If I want to keep freebies only?

Then you will get the refund after deducting the price of freebie as mention in the tag/site.

What if freebie tag is tampered/damaged?

Then you have to keep that freebie and you will get the refund after deducting the price of freebie as mention in the tag/site.

Returns

Can I return the product purchased.?

You can return the product if you received a faulty/defective product / physically damaged product that has not been worn/washed/soiled with their original tags will be accepted.

Will there be any charges for returning the product?

If the product is being returned due to company fault then no amount will be deducted else minimum Rs. 50 will be deducted from invoice amount towards delivery charges. If the delivery type is other than regular then the amount will be deducted as per Delivery Schedule and Charges.

How to Return the product.

You can write to us at beyonduniforms100@gmail.com elsebecall us on +91-98711 66243 and ask to arrange for pick up of products to be returned

We may take 1-2 business days to pick up your order and initiate refund if applicable. You will be intimated by email /SMS once returned goods reach our warehouse.

Can I partially return the goods?

Yes, you can partially return the goods that have not been worn/washed/soiled with their original tags. If then the order value becomes less than Rs. 500 then delivery charges will be deducted from the invoice value.

How do I will get the refund in case of return?

You will get your money back 3-7 days after we receive back the returned products in our warehouse. The refund amount will be credited in the same account as you had made the payment from. Refunds can also be credited in your account with www.beyonduniforms.in  which you can use to purchase any other product from www.beyonduniforms.in

How do I will get the refund in case of COD?

In the case of COD payments are refunded thru NEFT. You have to provide us with the Bank Name / Branch Name / IFSC Code. Payment will be refunded in 3-5 days after we receive back the goods in our warehouse.